Am I eligible for the 14-days Return Policy?

Yes, if it has been less than 14 days since your purchase, the item is undamaged and unopened in its original state. You will need to pay for the return shipping, and the packaging should not have any writing or tape around it. Once we inspect the returned item, we can process your return. If you have any uncertainties or further questions, please contact our Customer Service through the Contact Us page.

Who pays for the return shipping?

For all change of mind or exchange requests, the customer pays for the shipping. However, if you have received a damaged or incorrect item, we will bear the freight cost. You will receive return instructions via email in such cases.

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If your item arrives damaged, please notify our customer service team within 5 days of the delivery date. Failure to contact us within this timeframe may hinder the processing of warranty claims.

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If you receive a different item than what you ordered, please contact our support team as soon as possible for resolution.

What happens if my order has not arrived yet?

If your order has not arrived after 5 working days, please notify our customer service team, and we will follow up on the matter. If 14 days have passed since the order was placed and you still haven't received it, we can still investigate the issue for you, but we cannot guarantee any specific outcome.

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Placing an order is easy! Simply browse through our products, select the items you want, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

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We accept various payment methods, including credit/debit cards, PayPal, Afterpay, Laybuys and other secure online payment options. Your payment information is protected through encrypted transactions for added security.

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Once your order is processed and shipped, you will receive a confirmation email with a tracking link. You can use this link to track the delivery status of your package.

Do you offer international shipping?

No, we do not provide that option at this stage.

What is your return policy?

We have a 14-day return policy for most products. If you wish to return an item, it must be unused, undamaged, and in its original packaging (if any). You may be responsible for return shipping costs unless the item is damaged or incorrect.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our Customer Service through the "Contact Us" and Our team will guide you through the process.

How secure is my personal information on your website?

We take data security seriously. Our website uses SSL encryption to protect your personal information during transactions. Rest assured, your data is kept confidential and is not shared with third parties.

Do you offer customer support?

Yes, we have a dedicated customer support team ready to assist you. If you have any questions, concerns, or need help, feel free to reach out to us through the "Contact Us" page.

Thumbnail for 2MP Wireless Security Camera PTZ - The Shopsite

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2MP Wireless Security Camera PTZ - The Shopsite

1080P PTZ Wireless Security Camera 2MP

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Product description

1080P PTZ Wireless Security Camera – Advanced Home Surveillance with Dual Antennas

Product Description:

Enhance your home security with the 1080P PTZ Wireless Security Camera. Featuring advanced pan-tilt-zoom (PTZ) capabilities, cloud storage options, and a built-in siren light alarm, this camera offers comprehensive surveillance and control for peace of mind.

Key Features:

Pan and Tilt Control: Provides 320° pan and 90° tilt rotation. Control the camera's viewing angle remotely via the YCC365 Plus App for flexible monitoring.
4X Digital Zoom: Allows detailed zooming in and out with a simple gesture on the screen, ensuring you can get a closer look when needed.
Two-Way Audio: Supports two-way voice communication, enabling you to talk with family or alert intruders directly through the camera.
Motion Detection & Auto Tracking: Automatically detects motion and tracks moving objects, enhancing security and monitoring effectiveness.
5DB Antenna & AP Wifi Hotspot: Connects to your mobile phone’s hotspot for recording even without a network connection.
P2P Remote Monitoring: Access live video from Android/iOS mobile phones, tablets, or computers using the YCC365 App or P2P browser.
TF Card & Cloud Storage: Supports up to 128GB TF card and offers optional cloud storage (additional cost required), ensuring your footage is securely stored.
Built-In Siren Light Alarm: Features 23pcs LED siren lights to alert and deter potential intruders.

Specifications:

Resolution: 1080P HD
Digital Zoom: 4X
Pan/Tilt: 320° Pan, 90° Tilt
Audio: Two-Way
Storage: Up to 128GB TF card, optional cloud storage
Connectivity: WiFi, P2P Remote Monitoring
App: YCC365 Plus App

Package Includes:

1 x Wireless Security Camera
1 x Power Adapter
1 x User Manual
1 x Screw Pack
1 x Screwdriver

Secure your home with the advanced features of this 1080P PTZ Wireless Security Camera, offering flexible control, high-definition monitoring, and comprehensive storage solutions for reliable home surveillance.

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1080P PTZ Wireless Security Camera 2MP

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