Am I eligible for the 14-days Return Policy?

Yes, if it has been less than 14 days since your purchase, the item is undamaged and unopened in its original state. You will need to pay for the return shipping, and the packaging should not have any writing or tape around it. Once we inspect the returned item, we can process your return. If you have any uncertainties or further questions, please contact our Customer Service through the Contact Us page.

Who pays for the return shipping?

For all change of mind or exchange requests, the customer pays for the shipping. However, if you have received a damaged or incorrect item, we will bear the freight cost. You will receive return instructions via email in such cases.

What happens if my order arrives damaged?

If your item arrives damaged, please notify our customer service team within 5 days of the delivery date. Failure to contact us within this timeframe may hinder the processing of warranty claims.

What happens if I receive a different item than I ordered?

If you receive a different item than what you ordered, please contact our support team as soon as possible for resolution.

What happens if my order has not arrived yet?

If your order has not arrived after 5 working days, please notify our customer service team, and we will follow up on the matter. If 14 days have passed since the order was placed and you still haven't received it, we can still investigate the issue for you, but we cannot guarantee any specific outcome.

How can I place an order on your website?

Placing an order is easy! Simply browse through our products, select the items you want, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, Afterpay, Laybuys and other secure online payment options. Your payment information is protected through encrypted transactions for added security.

How can I track my order?

Once your order is processed and shipped, you will receive a confirmation email with a tracking link. You can use this link to track the delivery status of your package.

Do you offer international shipping?

No, we do not provide that option at this stage.

What is your return policy?

We have a 14-day return policy for most products. If you wish to return an item, it must be unused, undamaged, and in its original packaging (if any). You may be responsible for return shipping costs unless the item is damaged or incorrect.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our Customer Service through the "Contact Us" and Our team will guide you through the process.

How secure is my personal information on your website?

We take data security seriously. Our website uses SSL encryption to protect your personal information during transactions. Rest assured, your data is kept confidential and is not shared with third parties.

Do you offer customer support?

Yes, we have a dedicated customer support team ready to assist you. If you have any questions, concerns, or need help, feel free to reach out to us through the "Contact Us" page.

Carpet tiles flooring

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Let customers speak for us

from 21559 reviews

Was exactly what my daughter was wanting, she is super happy with her new vanity

Stacey H.

Dressing Table With Mirror

12/15/2025

Great winch.

Grant H.

Wireless Hoist Winch 500KG

12/14/2025

Very happy with my purxhase

Christine K.

Garden Kneeler Seat Bench

12/13/2025

Speedy no hassel delivery

M.G.

Bubble Machine Outdoor

12/12/2025

Honey Extractor 3 Frame

Anthony K.E.

Honey Extractor 3 Frame

12/10/2025

Sheets and cooling blanket.

While delivery was excellent cant comment on goods as in middle of shifting so haven't used as yet.

Denise D.

Bedside Table Nightstands with Drawer

12/09/2025

Absolutely great

Joanne M.

Food Storage Container Set Kitchen and Pantry Containers 14PCS

12/09/2025

Tent

Fast delivery

Jenny P.

Camping Tent 4 - 6 persons Family Tent

12/08/2025

Scales

Exactly what I ordered and an amazing sale price.

Chrystal T.

Commercial Kitchen Scales Digital 30KG

12/06/2025

Very handy to use

Francis

Mini Chain saw Cordless Power Chain Saws 6"

12/04/2025

Fast delivery thank you

Morgan

Mini Kids Trampoline 55 inch

12/03/2025

Scales

Seems to go great so far.

Azza S.

Electronic Digital Platform Scale

12/02/2025

Perfect side table great price, fits in the small corner spaces. Alow for assembly time

Stacey

Bedside Table with Drawer

12/01/2025

Easy to put together, and alot of space in draws, you can even nail it to the wall for extra security.

Stacey

Tallboy with Drawers Chest of Drawers

12/01/2025

This is going to be handy in our tent this summer

J.R.

2 In 1 Camping Tent Lamp Lantern with Ceiling Fan

11/30/2025

What customers think about the store

Overall, users are satisfied with the prompt delivery, good customer service, and reasonable prices offered by this store. They appreciate the quality of products and hassle-free transactions. While some report minor issues with product instructions or assembl...

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Carpet tiles flooring

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What customers think about the store

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Let customers speak for us